FAQ

Frequently Asked Questions – MG HAIRLINE

What type of wigs do you sell?

We specialize in high-quality human hair wigs, including lace front wigs, closure wigs, frontal wigs, and glueless units in various textures and lengths.

Are your wigs made with 100% human hair?

Yes! All our wigs are made with 100% premium human hair, carefully sourced and designed to give you a natural and flawless look.

Can I customize my wig?

Absolutely! We offer custom wig orders based on your preferred length, lace type, color, and styling. Simply contact us on WhatsApp or Instagram to make your request.

How long does shipping take?

Processing takes 1–3 business days.
Delivery within south Africa typically takes 2–5 business days.
International shipping timelines vary based on location.

 Do you offer same-day delivery?

Yes, same-day delivery is available within  for in-stock wigs. Kindly place your order before [insert time, e.g. 12pm] to qualify.

 Do you accept returns or exchanges?

Due to the nature of wigs and hygiene concerns, we do not accept returns or exchanges. However, if there’s a fault from our end, please reach out within 24 hours of delivery.

How do I care for my wig?

Treat your wig like your natural hair:

Wash gently with sulfate-free shampoo

Avoid excessive heat

Store on a wig stand

Apply leave-in conditioner regularly

 How do I install the wig?

Our wigs are beginner-friendly. You can wear them glueless, or have a stylist professionally install them using adhesive or styling techniques.

 Do you offer wig revamp or styling services?

Yes! We offer wig revamping, coloring, and styling services. Contact us to book a slot.